Accounts Payable Electronic Invoice Submission/ Invoice & Payment Inquiry Portal
(A service provided by
Finance Shared Services.)
Welcome to Siemens invoice On-Line - Invoice and Inquiry Submission Portal
Attention:
Notice to All Users: We would like to inform you that you may experience a temporary disruption or slowness when accessing the latest status of invoices, searching for invoices, or opening invoices due to ongoing enhancements to our connector.
For the Siemens AG group of companies, we are in the process of integrating invoice data into IOL, and anticipate resolving this issue by the end of the day on 9/23.
For the Siemens Energy group of companies, with the migration from EZ Suite to NextGen successfully completed, we are currently working to set up a web service to retrieve invoice data. We will provide you with an estimated time of availability shortly.
In the interim, for any inquiries related to invoice status, please follow these steps to submit an online inquiry and our Accounts payable customer service team will assist you:
- Log in to the IOL Portal at Siemensap.com.
- Navigate to the "Non-Invoice Inquiry" section, located just under "Document Search."
- Select "General Inquiry."
- Proceed to the third block titled "Inquiry Details." Here, choose the inquiry reason and the relevant Siemens Operating Company.
- Provide the necessary inquiry details in the "General Info" tab.
- If applicable, you can add attachments.
- Finally, submit your inquiry.
We appreciate your understanding and cooperation during this period of improvement.
- Notice to eMeter Corp Suppliers: Effective October 1, 2023, eMeter Corp. (MC-IMA009) will be merging with Siemens Industry, Inc (MC-IMA083).
Starting from 10/01/23, kindly submit all your invoices for eMeter Corp. (MC-IMA009) under Siemens Industry, Inc, MC-IMA083.
If you require access to the new Mail code or have any questions, please do not hesitate to contact our Helpdesk(Email: Support IOL iol.support.in@siemens.com, Phone: 1-866-866-4775 Option 2).
- Notice: effective 07/01/22 - Siemens Large Drives Limited, Canada will need to be submitted under MC-IMA070. We request you to contact our Helpdesk (Email: Support IOL iol.support.in@siemens.com, Phone: 1-866-866-4775 Option 2) to register for this mail code to be able to submit your invoices.
- Notice: effective 07/01/22 - Siemens Large Drives LLC will need to be submitted under MC-IMA069. We request you to contact our Helpdesk (Email: Support IOL iol.support.in@siemens.com, Phone: 1-866-866-4775 Option 2) to register for this mail code to be able to submit your invoices.
- Notice: effective 07/01/22 - Siemens Large Drives, S.R.L de c.v will need to be submitted under MC-IMA303. We request you to contact our Helpdesk (Email: Support IOL iol.support.in@siemens.com, Phone: 1-866-866-4775 Option 2) to register for this mail code to be able to submit your invoices.
- NOTICE TO ALL NON US VENDORS:
For any invoice containing services performed in the US, please attach all travel and expense receipts.
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NOTICE:
Effective 9/15/17 - As instructed by Pennsylvania Department of Revenue, Regulation 34.2 section 34.2(a)(1), Siemens is required to retain a copy of paper invoices relating to any acquisition of tangible personal property and/or services. Therefore, all invoices where the ship to state is Pennsylvania, will be required to attach a paper invoice before the electronic invoice can be submitted.
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Reminder:
Invoices should not contain any confidential information and please do not attach any supporting documents with confidential information (i.e., W-9s, CA-587, CA-590, EINs, or SSN) to an invoice.
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Notice:
IOL is not compatible with Safari browser. If you receive an error of “PO Line items not loading” please try using a different browser. Thank you.
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For IOL application support (i.e., invoice submission, registration, missing Siemens mailcodes on profile), please email iol.support.in@siemens.com or call 1-866-866-4775, option 2.
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Please submit all inquiries through the IOL search feature using the “Inquiry” or “Non-Invoice Related Questions” buttons.
- Have Questions? Need Help?
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Vendor IOL Help Videos have been posted inside IOL that provide detailed information for creating PO/Non-PO invioces, Invoice Search, General IOL navigation and Invoice Inquiry Submissions
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Vendor Registration Help Video is available by clicking
Here
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Escalation Paths for Accounts Payable Customer Service and IOL Technical Support are available within IOL. Login and select the ? icon at the top right of the page.
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Siemens proudly offers a Supply Chain Finance program to qualified suppliers. This attractive program can result in improved cash flow for qualified Siemens suppliers. To see if your firm qualifies, and to learn more about the program, please visit our website: http://finance.siemens.com/financialservices/us/Supply-Chain-Finance
- Siemens' Compliance Program: Aware of a compliance violation? Contact the "Tell Us" HelpDesk at:
1-855-303-9798 (USA)
or 1-888-832-8362 (Canada)
or 1-800-840-7907 (Mexico)
For more information, please go to our website at https://secure.ethicspoint.com/lrn/en/report_custom.asp.
In Mexico https://secure.ethicspoint.com/lrn/esmx/report_custom.asp
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